Privacy Policy

1. Introduction

At TrackLink.io, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our link management and analytics platform.

2. Information We Collect

Personal Information

• Email address and account credentials
• Name and profile information (if provided)
• Payment information (processed securely by third-party providers)
• Communication preferences and settings

Analytics and Usage Data

• IP addresses and geographic location data
• Device information (browser, operating system, device type)
• Click tracking and link interaction data
• UTM parameters and referral sources
• Timestamp and session information

Technical Information

• Cookies and similar tracking technologies
• Log files and server analytics
• Error reports and performance data

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our link management and analytics services
• Process transactions and manage subscriptions
• Generate analytics reports and insights for your links
• Improve our platform functionality and user experience
• Send important service updates and notifications
• Respond to customer support requests
• Prevent fraud and ensure platform security
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (payment processors, hosting providers, analytics services)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Safety and Security: To protect our rights, property, or safety, or that of our users

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data centers and infrastructure
• Employee training on data protection practices

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Analytics data for deleted links is automatically purged after 30 days. Account data is retained until you request deletion or your account is terminated.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Cookies: Manage cookie preferences through your browser settings

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Us